Early access. Bookings open in the spring — be the first to know.

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Help & frequently asked questions

Short answers. For anything else, WhatsApp — every day 9:00–21:00.

Pre-opening

You're early — and that's on purpose

bookotil opens for bookings in the spring, with Algerian hotels under direct contract. Until then everything is browsable: the properties, the rooms, the facilities. The hotels are real; the rates shown are indicative. No booking is confirmed with the hotel and no card is charged. Leave your e-mail and we will tell you the day we open.

One e-mail, on opening day. No newsletter.

Is confirmation instant?

Yes. The availability you see is the hotel’s real availability; your room is guaranteed the moment you pay. Never “on request”.

Who charges my card, and what will I see on my statement?

BOOKOTIL LTD. The line reads BOOKOTIL followed by your booking number. The hotel never sees your card.

When is my card charged?

On a non-refundable rate, at booking. On a flexible rate, nothing is taken until the day after the free-cancellation deadline — the exact date is shown before you pay, and again in your confirmation.

Can I cancel?

Flexible rates: free until the date shown, including that day. Non-refundable rates: no refund. A refund goes back to the card used, within 5 to 10 working days.

Is this the hotel’s price?

Yes. The hotel sets its rate; the service-fee line on the payment page reads 0. We are paid by the hotel, never by you.

Which currency do I pay in?

The one you pick at the top of the page. It is shown next to every price, and the charge is made in that currency.

Can I change my dates after booking?

Yes, from “My booking”. The new price and the difference are shown before you confirm; on a flexible rate nothing is charged for the change itself.

What do I show at the desk?

Your booking number (the voucher is in your confirmation and on the “My booking” page) and an ID. Some hotels ask a couple for a marriage certificate — each hotel page says whether it does.

Do you take PayPal, bank transfer or cash?

No. Cards only — Visa, Mastercard, American Express — through our payment provider. Nothing is ever paid to us at the hotel.

How do I reach a person?

WhatsApp or phone, +33 6 44 65 66 27, every day 9:00–21:00. Outside those hours, the next morning.

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